This Donation & Refund Policy is prepared as website draft text for review. It should be reviewed and approved by the association and, where necessary, by a qualified legal advisor before final publication.
1. Organization receiving donations
Donations through this website are intended to support (Albarae'm al-khadra) Maronite Scouts - Haifa, also known in Arabic as سرية كشافة البراعم الخضراء المارونية - حيفا.
The legal association information provided for this website is:
- Legal name: עמותת הניצנים המרונים חיפה ע"ר
- Association number: 580321925
- Address: Derech HaAtzmaut 60, Haifa
- Phone: 04-8800034
- Fax: 04-8621177
2. Purpose of donations
Donations are intended to support the mission, programs, and community work of Maronite Scouts - Haifa.
Donation funds may support areas such as:
- Educational projects
- Youth programs
- Scouting activities
- Community aid
- Operational needs connected to the association’s mission
The association may use donated funds according to its needs, priorities, approved programs, and legal obligations, unless a specific restricted donation arrangement has been officially accepted in writing by the association.
3. Demo donation page status
The donation page is currently prepared as a demo version for payment-provider review. During demo mode, no live payment gateway is connected.
While the website is in demo mode:
- No payment is processed.
- No credit card is charged.
- No card information is stored.
- No donation is completed through the website.
- The payment form is shown only to demonstrate the intended final donation flow.
Online donations will become active only after the official payment provider approves the page and the secure payment gateway is connected.
4. Donation types
The planned donation system may support:
- One-time donations
- Monthly recurring donations
Monthly donations will only become active after the official payment gateway is approved and configured to support recurring payments.
5. Donation currencies
The planned donation page may support donations in the following currencies:
- ILS — Israeli Shekel
- USD — United States Dollar
- EUR — Euro
The final available currencies may depend on the payment provider, banking setup, association approval, and technical configuration.
6. Donation confirmation
Once online payments are activated, donors should receive a confirmation after a successful donation, either on the website, by email, through the payment provider, or through another official communication method.
If a donor does not receive confirmation after a successful live payment, they should contact the association using the contact details shown on this page.
7. Donation receipts
When online donations are activated, donors may be able to request or receive a donation receipt according to the association’s procedures, the payment provider’s system, and applicable legal or accounting requirements.
Donors may be asked to provide correct personal or business details in order to issue a receipt.
8. Israeli Section 46 tax recognition
According to client-provided information, the association has Israeli Section 46 approval. This may allow eligible donors in Israel to recognize donations for tax purposes, subject to applicable law, donor eligibility, official receipts, and Israel Tax Authority requirements.
The final public wording regarding tax recognition should be verified against the official Section 46 certificate or official tax documentation before final publication.
The association does not provide personal tax advice. Donors should consult their accountant, tax advisor, or relevant tax authority regarding their specific tax situation.
9. Refund policy
Donations are generally considered voluntary charitable contributions. Once a donation is successfully processed, it may not be automatically refundable.
However, the association may review refund requests in certain cases, including:
- Duplicate payment
- Incorrect donation amount entered by mistake
- Unauthorized transaction claim
- Technical error during payment processing
- Other exceptional circumstances approved by the association
Refund approval is subject to the association’s review, payment provider rules, banking procedures, transaction status, legal obligations, and any fees or limitations that may apply.
10. Transaction cancellation under Israeli law
Transaction cancellation requests will be handled in accordance with applicable Israeli law, including the Consumer Protection Regulations and the Consumer Protection Law, where applicable.
ביטול עסקה בהתאם לתקנות הגנת הצרכן (ביטול עסקה), התשע"א-2010 וחוק הגנת הצרכן, התשמ"א-1981.
If a donor requests cancellation of a transaction, the request will be reviewed according to the association’s procedures, the payment provider’s rules, banking procedures, and applicable law.
11. Refund request period
Donors should submit refund or cancellation requests as soon as possible after noticing an issue. The association may require refund or cancellation requests to be submitted within a reasonable period after the donation date.
The final refund or cancellation request period should be confirmed by the association before final publication of this policy.
12. How to request a refund or cancellation
To request a refund or transaction cancellation review after online donations become active, donors should contact the association and provide:
- Full donor name
- Email address used for the donation
- Phone number, if available
- Donation date
- Donation amount and currency
- Transaction reference or receipt number, if available
- Reason for the refund or cancellation request
The association may request additional information in order to verify the donation and process the request.
13. Duplicate payments
If a donor believes they made a duplicate payment by mistake, they should contact the association as soon as possible with the transaction details.
Duplicate payment requests may be reviewed and, if confirmed, refunded according to the payment provider’s rules and the association’s procedures.
14. Monthly donation cancellation
Once monthly donations are activated, donors should be able to request cancellation of future recurring donations.
Cancellation of a monthly donation normally applies to future payments only. Donations already processed before cancellation may be treated according to the refund and transaction cancellation sections of this policy.
The exact cancellation process will depend on the final payment provider setup.
15. Payment provider fees and processing time
Refunds, when approved, may take time to appear on the donor’s bank account or card statement. Processing times depend on the payment provider, card issuer, bank, and payment method.
Some payment providers or financial institutions may charge transaction fees. The final handling of fees should be confirmed with the payment provider and approved by the association.
16. Failed or declined payments
If a payment is declined, failed, or not completed, no donation may be recorded. Donors may need to try again, use a different payment method, or contact their card issuer or bank.
During the current demo stage, no payment attempts are processed.
17. Donor responsibility
Donors are responsible for ensuring that the information they submit is accurate, including donor name, email address, donation amount, selected currency, and payment details.
Donors should not submit card information unless the website is clearly connected to the official secure payment gateway and the association has announced that online donations are active.
18. Restricted or dedicated donations
If a donor writes a message or dedication, the association may consider the donor’s preference where possible. However, a note or message submitted through the website does not automatically create a legally restricted donation unless the association officially accepts such restriction in writing.
The association may allocate donations according to its approved needs, programs, priorities, and legal obligations.
19. Privacy and donor information
Donation-related personal information may be used to process donations, issue receipts, communicate with donors, handle refund requests, handle transaction cancellation requests, comply with legal obligations, and maintain appropriate records.
For more information, please read the Privacy Policy.
20. Changes to this policy
The association may update this Donation & Refund Policy from time to time, especially when the live payment gateway is approved, when donation options change, or when legal, banking, tax, or payment-provider requirements change.
The updated version will be posted on this page with a revised “Last updated” date.
21. Contact
For donation questions, receipt questions, duplicate-payment issues, refund requests, or transaction cancellation requests, please contact the association:
- Phone: 04-8800034
- Fax: 04-8621177
- Address: Derech HaAtzmaut 60, Haifa
- Email: Pending official confirmation
Last updated: June 17, 2026